Terms & Condition



MVMC VirtualCare (“Application”) is a tele-health online solution of Marikina Valley Medical Center Inc. (“MVMC”) that allows participating medical professionals (“Healthcare Provider”) to communicate with their clients and patients (“Patient”) to provide medical consultation services online and perform virtual house calls via a secure Internet connection (the “Services”). The Application is mainly meant to facilitate communication between you and the participating Healthcare Provider. Use of this Application does not create a relationship between you and MVMC.

The Services are not intended for use by Healthcare Providers and Patients in connection with active patient monitoring so as to allow immediate clinical action or continuous monitoring by a healthcare provider or the patient.


II. Health Care Provider Responsibilities

By using this service, you accept responsibility for your Patients as well as yourself in the use of this Service. You are also responsible for the quality of the services you provide during your use of the Service, including the submission of materials to your Patient such as, but not limited to prescriptions, and for complying with all applicable laws in connection with your use of the Service. For example, you are responsible for obtaining any and all National and local licenses and certifications which may be required to practice your profession when using this Service and maintaining malpractice and liability insurance in compliance with regulatory and local requirements. You are likewise responsible in employing professional discretion, adequately disclosing to your Patient any material risks, and denying your services to your Patient if the use of the Application may endanger the health of the Patient. You warrant not to submit materials or information that are false, misleading, unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property; or contains any virus, malicious code or software that may impair the use of this Application, and that of the devices of MVMC, your Patient or third parties.

As a Healthcare Provider, you are also responsible for obtaining Patient consent if required by law and complying with any and all privacy laws applicable to the use of this Service with your patients. MVMC VirtualCare has established reasonable safeguards and procedures to protect the security of patient information, but you must also take steps to protect your privacy and confidentiality that of your patients.

III. Electronic Communications

By using the Site and/or the Services provided on or through the Site, you consent to receiving electronic communications from MVMC. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Application and/or Services provided on or through the Application. These electronic communications are part of your relationship with MVMC VirtualCare. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing. You consent that it is your responsibility to update your contact information and to inform MVMC of any such change.

You agree to cooperate with MVMC and provide complete and accurate information if so requested, to assist in investigating or determining whether a breach of these Terms has occurred.

IV. Privacy

In the course or accessing and/or using the Application and the Services, we may obtain information about you or you may be required to provide certain information to us, including materials pertaining to your health or medical condition. In agreeing to use the Application, you consent to the submission, processing and use of your information and data, regardless of character. All uses of your information will be treated in accordance with our Privacy Policy, which forms an integral part of these Terms. If you use the Services and/or the Application, and/or if you register for an account, you are accepting the terms under our Privacy Policy, as may be amended from time to time. If you do not agree to have your information used in any of the ways described in the Privacy Policy, you must discontinue use of the Application and the Services.

V. Disclaimer of Liabilities and Warranties

Your use of this Application is at your own risk. Materials and Submissions have not been verified or authenticated in whole or in part by MVMC, and they may include inaccuracies or typographical or other errors. MVMC does not warrant the accuracy of timeliness of the Materials or Submissions contained on this Application. MVMC has no liability for any errors or omissions in the Materials.

In using this Application, you understand that information may be transmitted online, and may be dependent on the Patient and Healthcare Provider’s internet connections. MVMC does not assume liability for the failure, corruption, delay, interruption of any data or information transmitted in connection with use of the Application. MVMC does not guarantee, represent or warrant that your use of this Application and the Services will be uninterrupted, timely, secure or error-free. In using this Application and the Service, you understand that such may be temporarily unavailable from time to time, particularly during periods of maintenance and for reasons outside the control and jurisdiction of MVMC.

You agree to indemnify and hold Marikina Valley Medical Center Inc. and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys’ fees and costs of defense) or any other indemnified party suffers in relation to, arising from any professional negligence or malpractice claim or any claim or demand from a third-party that your use of this application or by any person using your user name and/or password violates any applicable law or regulation.

VI. Assignment

You may not assign or transfer your rights under these Terms. MVMC reserves the right ti freely transfer or assign any part of its rights under these Terms, and any of its rights and duties hereunder or thereunder.

VII. Modifications

MVMC can change, update, or add or remove provisions of these Terms, at any time by posting the updated Terms and by providing a notice on the Application. By using this Application after MVMC has updated the Terms, you are agreeing to all the updated Terms; if you do not agree with any of the updated Terms, you must stop using the Application.

MVMC may make changes to the Application or to the Services at any time, without notice. If you object to any changes to the Application or Services, your sole recourse will be to cease using them.

Continued use of the Application or Services following posting of any such changes will indicate your acknowledgement of such changes and satisfaction with the Services as so modified. We also reserve the right to discontinue the Application and/or Services at any time without notice. We will not be liable to you or any third-party should we exercise our right to modify or discontinue the Site or the Services.

VIII. Contact Us

If you have any questions about these Terms or otherwise need to contact MVMC for any reason, you can reach us at Marikina Valley Medical Center, Sumulong Highway, Sto. Nino, Marikina City with a copy to support@mvmc.com.ph or call us at 0998 5937 169 or 0917 8100 639. Should you have questions or concerns pertaining to your data privacy, you may contact the office of MVMC’s Data Protection Officer at 682-2222 local 739, or through dpo@mvmc.com.ph.

IX. Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

 X. Governing Laws and Venue

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. In agreeing to these Terms, you agree to submit to the jurisdiction of the courts of Marikina City, to the exclusion of all others.